The importance of informationsystem in crucial business processes such as decision making and strategicplanning in organizations has been a topic of interest in the research worldfor many years. Management information systems ( MIS )provide the necessary information for decision making at all levels of theorganization. It is designed in a way to permate data and prepare reports.
Decision – making is the process bywhich organizational members choose specific course of action in response tothreats and opportunities (George and Jones, 1996: 428). Good decision resultin courses of actions that help an individual, group or organization to beeffective, the opposite is its reverse. Every organization grows, prospers orfails as a result of decisions made by It is members;Nowadays, managers need quicker responses that MIS can provide. Management Information Systemrepresents the first class of Information Systems that is being developed withthe aim of assisting managers in managing and deciding, to create reports withquality and timely information. Their base are knowledge management systems. From Management Information Systems itis expected to provide an information basis in the decision- making function.
In order to realize this role of MIS, it was necesseary to make appropriatequalitative shifts from the use of databases with the possibility of on-lineaccess to the inclusion of quantitative methods and models into appropriatesoftware packagesManagement Information Systemssupplies managers with reports, provides them with on-line access to currentand earlier business information.Management Informaton Systems ussualysummarize information which are collected within transactional systemspresentig them throug various reports.There are many definitions for MIS, but one of themost appropriate definitions describes management information system (MIS) as”an organizational method of providing past, present and projectedinformation related to internal operations and external intelligence. Itsupports the planning, control and operation functions of an organization byfurnishing uniform information in the proper time frame to assist the decisionmakers” 2.
The information in MIS describes the firm or one of its majorsystems in terms of what has happened in the past, what is happening now andwhat is likely to happen in the future. The information is made available inform of periodic reports, special reports and output of mathematicalsimulations. All managers use the information output as they make decisions tosolve the firm’s problems 3.Accordingto Kumar (2006), in order to define Management Information System, we need to separatelyobserve each of its three parts. Those parts are: management, information, andsystems. In his (naziv knjige), Kumar defined management as the process of planning,organizing and controlling operations within their businesses.