The protected environment. The British Association of Leisure Parks,

The Civil Aviation Authority (CAA)

The Civil Aviation Authority (CAA) is the UK’s specialist aviation regulator they focus on meeting safety standards for every flight journey and ensure consumers are protected and treated fairly. For example, if there is a flight delay or flight cancellation they check and see if the refunds are paid to consumers. They also come up with solutions when the environment is affected by aviation by reducing CO2emissions. Another major aspect that they focus on is the security risks, they prevent from any dangers from happening.

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The Passenger Shipping Association (PSA)

The Passenger Shipping Association (PSA) is an industry trade group for cruise and ferry companies operating from the UK. They mainly focus on promoting travel by sea/river to the general public. Moreover they ensure that there are various ways of travelling by sea/river for passengers. They also make sure that the passengers travel in a harmless, healthy and protected environment.

The British Association of Leisure Parks, Piers and Attractions (BALPPA)

BALPPA is a non-profit-making industry trade group that was found In 1936. They represent the interests of many different workers in a range of locations like leisure parks, zoos and attractions sector. Their key focus is on portraying the needs and concerns of the industry to the Her Majesty’s Government departments, policy-makers and influencers. They also promote safe practice ad defend the interests of the industry. They provide all their members with helpful advice and services. They speak for millions of customers annually and over 300 members also.


UKinbound is a dominating trade association that only focuses on the interests of the UK’s inbound tourism sector. They focus on further growth and ensuring a more competitive environment for inbound tourism in which the industry can lead to growth. UK inbound addresses and engages with Government, the media, travel trade and the public to raise awareness of the importance of inbound tourism to the UK economy.

ABTA –The travel association


ABTA is a UK travel trade association for tour operators and travel agents. It has been around for over 65 years now and it is the UK’s largest travel association, that represents the travel agents and tour operators that sell around £32 billion of holidays and other travel arrangements every year. The main functions of ABTA is to raise the safety standards and by giving direction on problems from sustainability to health and safety. They also focus on providing various types of scheme to aid tour operators and travel agents with financial protection. They also interface to the government to make sure that the general public gets a fair deal.

The Department for Culture, Media and Sport (DCMS)

The Department for Culture, Media and Sport (DCMS) is a department of the United Kingdom government, its responsibe for culture and sport in England, and some aspects of the media throughout the whole UK, like broadcasting and internet. It is also in charge for the tourism, leisure and creative industries. The department was also in control for the delivery of the 2012 Olympic games and Paralympic games.

The Association of Independent Tour Operators (AITO)

The Association of Independent Tour Operators was established in 1976 and its headquarters are based in Twickenham, south-west London. It is an organisation that represents around 122 specialist and independent tour operators. The members of this organisation concentrate in to providing personalised advice based on their first-hand experience. All their members are required to deliver the uppermost level of customer satisfaction by focusing on three main aspects: choice, quality and service. They are known for consistently dominating the consumer-voted travel awards every year. Members operate to over 140 countries, with a various activities ranging from adventures, city breaks, safaris and sports.



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