My get it done and perform better” (Figliuolo, 2014).

My aim during this reflection paper is to analyse and describe the events in which happened during the task. During this reflection, I am going to use Gibbs reflection model because I feel this is the clearest one and it allows more description of the event helping the reader to get more of a sense of the event, and see what improvements they are going to make in order to better the team’s future results.













Gibbs G (1988).

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During this task, in a group of 4, we created a presentation on referencing. Our team all had skills that complemented each other.  A good definition of a team is “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” (Katzenbach and Smith, 1992, p.45). For this assignment, I focused on Turnitin and talked about what it is and how to use it. I also helped create the twitter account. I chose to do this part of the task as I had the most knowledge of it having had previous experience of both, this allowed me to feel confident when starting the task. It was also the topic I was most interested in. “Being interested in the topic gives you more motivation to get it done and perform better” (Figliuolo, 2014).


An aspect of this task that went well was our communication skills and listening. We made sure to communicate during our seminars and outside of seminars in group meetings. We met up to meet our deadline and we also had a group chat on Facebook to keep each other up to date. We all communicated openly with each other, sharing thoughts, opinions, and ideas. “This is important, as Poor communication can lead to crossed wires that can mean work is left incomplete/incorrect or conflicts can arise. Communication is key to keeping track of progress and working together efficiently on tasks to achieve successful results.” (Top 7 Qualities of a successful team, 2015). “We came up with ideas and listened to each other and voiced any concerns in order to be an effective team. Listening and acknowledging each other shows respect to your team members and allows the team to be more open when communicating with each other” (Doyle, 2017).


Another aspect that allowed our team to work well together is that we all had the same set goals, which allowed clear direction for the team.  The goals that were set were all SMART goals. “Smart goals are goals that are specific, measurable, attainable, relevant and time-bound”. (Whitaker, 2015). One of our team goals was to meet deadlines, if our team were unable to do this it may have meant that work was substandard. This goal was attainable as we distributed work out evenly and in accordance to our team member’s strengths and weaknesses. This allowed the team to work better and get it done on time and to an exceptional standard. If the work was not distributed in this matter it may have caused conflict and stress and therefore unsatisfactory work.


One aspect we could’ve improved on was delegating a team leader. “Having a team leader might have given our team more direction, guidance, morale, and values.” (Joseph, 2017″). The lack of direction led to a stressful environment which gave us a slim chance of success. To avoid this in the future our team need to decide on a team leader. However, this may be difficult as some people in the group may not have the qualities to be a team leader. Having the right skill set to be a team leader is important to get high-quality results. If they do not have the right skill set, it can decrease the chance of success because of not delegating roles out to the right member of the group. Nonetheless, we worked well as a team together and individually through our communication skills and setting SMART goals.


Another aspect that we could have improved on was attendance. Although we made each other aware if we could make it or not, not attending can lead to conflict within a team. Conflict could arise due to lack of group work getting done because of lack of attendance which can lead to one individual having a higher workload. This could lead to an uncomfortable working environment, slow the team down, reduce the chance of the group failing and create a tense atmosphere. To improve on this, we need to make sure that we all turn up and on time and make sure to check everyone’s availability. We could set alarms and make it a routine and also create doodle polls to allocate a time slot to suit everyone.


Another aspect we could have improved on is answering the questions from the audience. The questions being asked after the presentation were not replied to with great detail due to nerves. Therefore, in the future, I will need to think of questions that may be asked before the presentation and prepare detailed answers with them.


During the task, I was a resource investigator, one of their weaknesses is losing interest once the initial enthusiasm has passed therefore I need to make sure that I am always positive and keep engaged with the task. To do this I may need to read through the brief to refresh myself and make sure to stay on task.


Overall, I feel as if our team worked well together and no conflict arose. I have learnt that communication is key to a successful team. The main aspect that let our team down was attendance. We need to make sure that we have everyone attending all meetings and seminars to make sure our task is of a good standard. Whilst doing this task, my knowledge of referencing has expanded.


Next time, I am going to make sure the team’s attendance is good. To do this I am going to make sure we all set alarms and make it a routine. I am also going to create doodle polls to allocate a time slot to suit everyone and continue to make the group aware if we are not going to make it via Facebook. Next time, I am also going to make sure that audience questions are replied to with detail in order to do this I am going to have to prepare in advance.





How I learned/developed it

How I will continue to develop it

Why it is important to me and my career

Being a cooperative team member

I have developed this skill when working in teams to finish several tasks at university and when at work. I have learnt that to be a successful team each team member need to be cooperative.

I will continue to develop this through life at university and in any future jobs I might get. I will develop it by getting involved in team work more.

Being a cooperative good member is important for me and my career because otherwise conflict can arise which could cause the work to be inadequate. Another reason as to why it is important is because no one will want to work with me if they feel as if I am not cooperating.


During each task communication was key in order to meet deadlines. This allowed my communication to grow within the team because we are always having to keep each other up to date to produce a good standard of work.

I will continue to do this during tasks and in future job as communication is key to a successful business. In every business, each team member must communication in some sort of way with other colleagues to be an effective team.

Communication is important because it keeps everyone up to date with each other. Communication is important for me because it will create good relationships between you and your team member and this can lead to a more efficient workplace.


During this task, it was important to listen to other team member ideas. This is difficult however I managed to listen to idea as it creates better results

I will continue to develop this during my time at university as I will be doing more group work throughout the year.

Listening is important when doing group work because messages can get misunderstood when working with other people. Listening can stop confusion and stop from creating a stressful environment.








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