Encouraging a diverse linguisticenvironment must come with managers and employees communicating moreeffectively.
Communication is key in a workplace environment as it the basicstep to achieving the next goal in the company. Feely and Harzing (2003) raisethe question; “What is the best way to manage communications across languagebarriers and diversity?” (2003: 38). A created language within a company is theway the firm communicates.
The communication in the company relates to dealingwith people, how they are approached, the words that are being used, the wayyou write an email, and how employees interact on a daily basis. Overall, inorder for the company to communicate more effectively between different positions,communication should start from the top-down through the managers and on to theemployees. Managersshould make sure communication between their employees as clear and concise aspossible to reduce miscommunication errors.
In order for this to occur,managers should provide training and workshop opportunities where employees fromall levels can enhance their communication skills in the workplace and in theirdaily lives (Freely & Harzing, 2003). Along with this, they should alsoprovide opportunities for socialization in which all company employees can cometogether and interact with one another. Employees that are willing to learn andimprove the language as well as practice it with others are more prone tocommunicating more effectively.
Team leaders in a company should then monitorand encourage participation from everyone (Feely & Harzing 2003). Whenit comes to employees in companies, either native or non-native speakers ofEnglish, regardless of their position held, there are actions they can take tocommunicate more effectively and efficiently across the company. By simplifyingthe language and speaking slowly insures straightforward and easy to understandcommunication (Feely & Harzing 2012).
If an employee has not mastered thelanguage yet, they should not put too much stress on speaking the foreignlanguage to avoid miscommunication. All employees should be sensitive when itcomes to challenges that non-native speakers face, this allows them to feelmore comfortable, accepted, and included in the workplace (Henderson, 2005). Everyonewithin the company should feel open to always ask questions, receive responses,be provided examples, and should build in redundancy in the communicationexchange (Harzing, Köster & Magner, 2011). Lastly, if a common corporatelanguage exists within the company, it will allow all employees to understand everythingthat is being discussed between all levels in the company and headquarters andsubsidiaries (Feely & Harzing, 2003).