Business continuity plans are intended to aid organizations
to recuperate from a disruption in service (Snedaker, 2013). Specifically, this plan provides policy and
guidance to ensure that Wells Agency can efficiently react to a disturbance and restore essential services to
the public as quickly as possible. This plan
has been designed to prepare Wells Agencies to cope with the effects of an
emergency. It is anticipated that this document
will offer the base for a relatively quick return to “business as usual”
regardless of the cause.
of the plan.
objectives of this business continuity plan are to:
§ Lessen employee injury or loss of life and reduce damage and casualties.
§ Safeguard vital facilities, equipment, and other essential records.
§ Mitigate and reduce disturbances to operations of the Agency.
§ Classify managers and other staff who might need to be relocated
depending upon the emergency.
§ Identify teams which would need to
respond to a crisis and describe specific responsibilities.
§ Facilitate effective decision-making to ensure that agency
operations are restored promptly.
§ Offer support to employees and employee families during an incident
so employees know that the safety of their families is addressed and that
employees will, therefore, be available to work and help restore agency
to provide a flexible response so that Wells Agencies can:
§ Respond to a disruptive incident (incident
delivery of critical activities/services during an
incident (business continuity)
to ‘business as usual’ (resumption and recovery)
Resources required for
skills, knowledge, alternative sources)
(backup and recovery processes, staff
and equipment required)
relocation or work-from-home options)
(methods of contacting staff, suppliers, customers, etc.)
equipment recovery or replacement processes; alternative sources; mutual aid)
to replace stock and critical supplies
required; provision in emergency pack)
that must be managed by the BCP.
Business Continuity plan is critical in
the development of the following activities:
§ Conduct a business impact analysis to identify essential
functions of business, processes and the resources that support them.
documentation, and implementation to
recover critical business functions and processes.
of a business continuity team to manage business disruption.
training for the business continuity team and testing to evaluate recovery strategies
and the plan
Develop plans for
Reasons for considering
relocation – In case of natural or human interference with the normal
operations of the Agency such that the agency is required to relocate to
another convenient site to run its operations smoothly. These interruptions may be due to an expansion of the Agency such that it may want to relocate to a
larger location, Physical
destruction due to natural factors such as weather (Lam, 2002).
Potential risks and
benefits of relocation – Considering factors such as working environment,
access to suppliers and skilled labor vs. disruption of the production process, loss of key employees who
may not want to relocate and escalation of unexpected
relocation costs would determine the Agency’s need for relocation.
Areas identified as
suitable for relocation – This is made simpler by comparing the costs,
facilities, and benefits of relocation
against the reasons and criteria you want to relocate.
Communication – This
entails incorporating a suitable plan that will enhance both internal and
external communications to the relevant stakeholders making them aware of the
implications of moving. These stakeholders include employees, suppliers, and customers.
Estimated budget – This
will require the Agency to establish a budget to calculate all the direct and
indirect costs of relocation. Estimates for a budget include costs for
transporting furniture and equipment to new location, repairs, redecoration or
refurbishment of new premises, fees of professional advisors such as property
agents which will be $1 million (Cerullo & Cerullo,2004).