According to Bradley and Mott (2013), results of thestudy they evaluated suggested that patients preferred the bedside handoff processover the nursing station report handoff method.
The main changes that werefound by patients included the process of handoff at the bedside allowing patientsto have the ability to know who will be caring forthem as well as feeling included in conversations related to their care. Additionally, a study completed byScheidenhelm & Reitz (2017) indicatedthat staff described an increase in the amount of patient involvement in theircare because of the change to handoff report at the bedside. Again, it isevident that bedside shift report improves patient and family satisfaction. Byviewing the exchange of medical information between nurses, anxiety that thepatient and family may be feeling has been reported to decrease (Bruton,Norton, Smyth, Ward, & Day, 2016). This process also increases their trust in the nurse’s competence as acare provider.